USB switched of

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This topic contains 5 replies, has 2 voices, and was last updated by Support support 1 year, 8 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #13432
    Hanstiel
    hanstiel
    Participant

    When connecting the GN30H to my Macbook pro (2016) I get the message that this accessoire is using to much power, so usb is switched off.
    This happens since today. Before the adapter worked fine.

    What is wrong with this thing? How can I make it work again or is it just broke?

    Regards, Hans

    #13433
    Support
    support
    Participant

    What accessoire have you connected with the hub?
    Please try plug in your apple power plug to the USB C DC IN port of GN30H hub.

    #13439
    Hanstiel
    hanstiel
    Participant

    There is nothing connected to the HUB, just the Apple power plug…
    QacQoc HUB connected

    #13440
    Hanstiel
    hanstiel
    Participant

    Hub connected

    #13442
    Hanstiel
    hanstiel
    Participant

    Can you please replace my GN30H with a new one, since this is broken after only 5 weeks of use.

    #13445
    Support
    support
    Participant

    Hi

    I’m sorry, trouble you email contact us to facilitate timely reply to your question,

    support@QacQoc.com

    Thank you

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