Storage Device not Working

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This topic contains 3 replies, has 2 voices, and was last updated by Support support 1 year, 3 months ago.

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  • Author
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  • #13531
    BootEXE
    BootEXE
    Participant

    hello I need help
    iam usina an adapter with HDMI/USB/USB/USB-C/SD/MicroSD
    my macbook doesn’t detect SDCard or USB Drive through your adapter but USB ports are working because I can connect a mouse or other device but Storage device are not detected with this adapter
    What can I do to solve it

    #13532
    Support
    support
    Participant

    Dear customers
    Thank you for choosing QacQoc products. Sorry for the inconvenience caused by the product. We need to get the product and let the engineer solve it. In view of the long time, please contact our sales staff, let him give you a new product. We will provide you with one year after-sales service. Thank you again for choosing QacQoc.
    Regards,
    Sky QacQoc Support

    #13533
    BootEXE
    BootEXE
    Participant

    so I choose on Amazon “Make a return” ?

    #13535
    Support
    support
    Participant

    Hello, you can contact our Amazon sales staff and they will arrange for re-delivery and return. Thank you for choosing our product.

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