Hub not working after power

home Forums USB C Hub GN30H Hub not working after power

This topic contains 1 reply, has 2 voices, and was last updated by Support support 1 year, 7 months ago.

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  • Author
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  • #13457
    Seidi
    seidi
    Participant

    Hello,

    I use the hub on Lenove T470 with Windows 10.
    Basicly all is working fine. Only when I start my notebook I have to replug the hub that all is working (like video and inputs).
    Any idea why this happens?

    Regards Jens

    #13491
    Support
    support
    Participant

    When you open the computer, the split-second current is too large, which will cause the hub to initiate self-protection. So the hub need to re-plug. If your computer is only in the status of standby, the computer can automatically identify the hub.We appreciate that you posted this product review so we can take a closer look at this odd behavior of your device.
    Regards,
    Sky QacQoc Support

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