HDMI port not working properly on MacBook Pro 15 connected to a PC

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This topic contains 2 replies, has 3 voices, and was last updated by Darkoddio darkoddio 10 months, 3 weeks ago.

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  • Author
    Posts
  • #13528
    Greek
    greek
    Participant

    Had a problem trying to lecture using MacBook Pro 15in 2017 model connected via HDMI port to a PC in the lecture theatre. I could not use my trackpad as it slowed down and was so sluggish, I had to disconnect the HDMI and use a VGA adaptor instead. Needs a firmware update for HDMI.

    #13529
    Support
    support
    Participant

    Dear customer,
    Thank you so much for your great support on us.
    Sorry for disturbing you, we get your question.
    For the HDMI problem, our engineers are already analyzing it. This process may take a certain amount of time. In order not to delay your use, you can contact our sales staff to give you a return service. Thank you, your feedback is our driving force for continuous improvement.
    Best regards
    Sky

    #13585
    Darkoddio
    darkoddio
    Participant

    any update about the HDMI issue?

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